Thanks Jelena ! I think you raised some good questions here.
If you look at my some very initial comments, I also agreed on the quotation. But since in this scenario, I will be collecting a partial payment (some thing like 10% downpayment) against the pre-order, I cannot do this in quotation scenario.
Also to answer your question, this is NOT a one time process. Since we develop many inovative products for the mass, there are situation where we build a prototype and marketting team wants to take pre-orders. Even though the product is not officially released, they want to generate revenue as much as possible with a expectation that it will be released soon and customers will like it.
These orders can cme manually to our call center. Who manually key in the Orders. Or they can come thru EDI transactions.
Since it's a Make To Stock, the forecasting department provides the PP to produce. So there is no direct link. There is no reporting requirement defined yet, but we have a back order report. So if we decide to capture this orders in the Sales Order with expected delivery dates and for some odd reason, the launch date is pushed out, they will effect the Back order reporting. We don't send any reminder for pre-orders before shipping yet. We assume that customer will get the order based on Delivery due date. But would like to see your recomendadtion on how to send such notification.
Thanks,
Dipankar
